Services and Fees

Answers to common questions:

Phone / Zoom Consultations - 20 years experience

New Clients
60 Minute Phone/Zoom Consultation - $165

Includes $20 one-time new client fee for admin, setup, photo work.

Established Clients
60 Minute Phone/Zoom Consultation - $145

General guidelines 1-4 animals depending on how deep the focus. One animal for a deeper focus. Integrative support for connections, health and wellness, performance, relationships, behavior, adoption, moving, aging.

Follow-Up consult for one animal - 30 Minutes - $90

For established clients. Up to 6 months after a session, with same animal, same focus areas. Follow up on progress, deepen understanding.

Emergency, rush, same day, holiday, Sunday - $40

Rush scheduling, emergency, holiday and Sunday appointments - $40 added to regular fee. Based on availability.

Onsite Visits - n/a

Our wonderful clients are located across the US and overseas! Wherever you are located, sessions are offered by phone and Zoom only.

Payment & Policies

Sessions are prepaid by 5pm two businss days before your session. A secure, private invoice will be emailed to you from All major cards accepted. Due to the personalized nature of the work, there are no refunds for completed sessions.

By scheduling a session, you are agreeing to our policies - please see refund and cancellation policies.

Questions? Please visit our How To Schedule Page.


Missing Animals

Susan is no longer taking on lost animal cases. Please download Susan's free article How To Find A Lost Animal - PDF

Please keep positive and don't give up. Animals have been reunited with their people days, months or even years later!